Customer Support
How can I guarantee receipt of texts?
With Bucks Mobile you can receive instant updates wherever you are, whatever you're doing.
But there are few things you should do to make sure you always get your updates and get them on time.
• Power
During matches make sure your phone is turned on
• Signal
Check that you have a good signal
• Credit
If you have a pre-pay contract with your mobile phone operator
make sure you have enough credit
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Does Bucks Mobile work abroad?
If you live abroad or are frequently outside the UK then a Season Ticket is your best option.
We cannot guarantee delivery in every country, but these are some where the service has delivered:
• France
• Germany
• Spain
• Poland
• USA
• Iraq
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Have you received your text in a foreign country?
Let us know and we'll add it to the list. - Contact Us
The pay-as-you-go subscription service is not designed to be used outside the UK.
I'm not getting my texts
We do our best to make sure everyone gets their texts, but with hundreds of updates being sent out each week mistakes can happen.
If you're experiencing any problems with the service please let us know.
You can e-mail us with details. Our address is contactus@bucksmobile.com.
Or you can text us. Start your text with Bucks Help and send it to 60300.
Cost of sending will be your normal rate, you will not be charged for any replies from us.
We promise to look into all customer problems and will keep in contact with you while we work on fixing them.
Know the Score and More - Bucks Mobile
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